Payment Terms

LegalStation offers several secure payment methods to facilitate your transactions: 1. Bank transfer - SWIFT code: BCMAMAMC - Beneficiary: LUCEOM - RIB: 007 780 0003401000001686 19 - Proof of transfer must be sent to contact@legalstation.ma 2. Bank cheque - Cheque payable to: LUCEOM - Mailing address: 56, Farhat Hachad, 3rd floor, Casablanca - N23, Floor 02, Bd Zoulikha Nasri, Sidi Maarouf, 20280, Casablanca 3. Online payment - Via our secure partner platform - Encrypted and protected transactions - Instant payment confirmation All payments must be denominated in Moroccan Dirhams (MAD).

The security of your transactions is our absolute priority: • Data encryption: All payment information is encrypted to the highest standards • PCI compliance: Our processes comply with payment card industry security standards • Anti-fraud protection: Built-in fraud detection and prevention systems • Confidentiality: Your banking information is never stored on our servers LegalStation uses advanced technologies to ensure the security and confidentiality of your transactions.

The payment validation process follows these steps: 1. Receipt of payment: Upon receipt of your payment or proof of payment 2. Verification: Our team verifies the information 3. Confirmation: A confirmation email is sent to you within 24 hours 4. Activation: Services are activated and accessible via your dashboard For bank transfers, processing may take 24 to 48 business hours depending on your bank.

Refund conditions are as follows: • Services not started: Full refund possible before processing begins • Services in progress: Partial refund calculated pro rata for services already rendered • Administrative fees: Processing fees may apply depending on the type of service • Processing time: Refunds are processed within 7 to 14 business days Any refund request must be submitted in writing to contact@legalstation.ma stating the reason and providing supporting documents.

LegalStation provides complete documentation for all transactions: • Official invoice: Issued upon payment validation with all required legal details • Payment receipt: Document confirming settlement of the transaction • Quote: Prior document detailing the proposed services and rates • Service agreement: Document defining the terms and conditions of the engagement All documents comply with applicable Moroccan legislation and are available in your client area.

In the event of a payment dispute, the following procedure applies: 1. Initial contact: Contact our customer service at contact@legalstation.ma 2. Mediation: Our team will attempt to find an amicable solution within 5 business days 3. Formalisation: If necessary, a written agreement will be proposed to both parties 4. Recourse: Failing agreement, the competent courts of the Kingdom of Morocco shall have exclusive jurisdiction LegalStation undertakes to handle all claims seriously and as promptly as possible.

Important information regarding currencies and taxes: • Single currency: All prices are stated in Moroccan Dirhams (MAD) • VAT: Stated prices include applicable VAT at the rates in force in Morocco • Transaction fees: No hidden fees; all costs are clearly indicated before confirmation • Price stability: Rates are guaranteed for 30 days from the date the quote is issued LegalStation reserves the right to change its rates but undertakes to inform clients in advance of any change.